Terms of sale

1. Purpose

These terms of sale apply to any subscription to the services of Auralfa, an independent project based in Switzerland, reachable at [email protected]. They are accepted at subscription and prevail over any other document.

2. Nature of the service

Auralfa is an information and decision-support tool, provided on a self-service basis. It gives no personalised investment advice, carries out no wealth management and executes no orders. No performance is guaranteed and no result is promised. This point is developed in the legal notice.

3. Plans and prices

The plans, their content and their price are on the Pricing page, which prevails. Prices are shown in euros, inclusive of any tax, and per month.

A free plan exists and stays available with no commitment and no payment method. Any price change is announced at least thirty days in advance by email and applies only to billing dates after that announcement.

4. Subscription and payment

The subscription is taken out from an existing account. Payment is handled by a third-party payment provider; Auralfa keeps no card data. Access to the plan's features opens as soon as that provider confirms the payment.

5. Term and renewal

The subscription is monthly and renews automatically at each billing date, until cancelled. Each payment opens the rights for the following period.

6. Cancellation

The subscription can be cancelled at any time, with no reason and no notice, from the My account page, or by a simple message to [email protected].

Cancellation takes effect at the end of the period already paid for: access stays open until that date, then the account returns to the free plan. No data is deleted because of a cancellation; deleting the account is a separate act, described in the privacy policy.

7. Right of withdrawal

For a consumer resident in the European Union, the fourteen-day right of withdrawal applies to contracts concluded at a distance. By asking for immediate access to the digital service, the consumer requests performance of the contract before the end of that period and acknowledges losing the right of withdrawal once performance has fully begun. A pro-rata refund is still granted on simple request in case of dissatisfaction within the first fourteen days: the rule is more favourable than the legal minimum, and that is deliberate.

8. Availability

Auralfa uses reasonable means to keep the service available, with no numerical availability commitment. Market data comes from third-party sources whose unavailability may interrupt some functions. A prolonged interruption attributable to Auralfa gives a right to a pro-rata credit on request.

9. Account and use

The account is personal. Sharing credentials, reselling access and mass automated extraction of the data are excluded. A breach may lead to the account being suspended, after warning except in an emergency, with a pro-rata refund of the unused period.

10. Liability

Auralfa's liability under a subscription is limited to the amounts actually paid over the last twelve months. That limit does not apply in case of wilful misconduct or gross negligence, nor where the law forbids it.

11. Governing law and disputes

These terms are governed by Swiss law. In case of a dispute, an amicable solution will be sought first, in writing. Failing that, jurisdiction lies at the publisher's registered office, subject to the mandatory provisions protecting consumers, who keep the right to bring proceedings where they live.